Frequently Asked Questions

Physical Earth Systems	20 years
KDA Lightning Arrester Systems	20 years
Piezo tips	20 years
Transient Suppressors	5 years
Telcos	1 year
Capacitor banks	2 years
UPS's	2 years

If possible. The lightning rods with piezoelectric technology, as well as the tips solid, crown dipole and franklin can be purchased separately. Our line of Magneto-active lightning arresters or KDA are only supplied in Kit with a system of efficient soil, as well as a soil improving compound that guarantees low impedance.

Our teams can have certificates ANCE, LAPEM and UL. Consult with your account executive the certificates that apply for each product.

We have a wide network of more than 220 points of sale with various distributors throughout the national territory, as well as in Latin America, United States and Canada.

Surge suppressors are placed in parallel as they suppress voltage spikes. About the topic you can consult the NOM 001 HEADQUARTERS Art. 285 and the NMX J 549 ANCE section 4.4.3; should be placed on the side of the load or board Protect no more than 3 meters of cable.

The thermal switch must be added so that in the event of a suppressor failure the equipment are not exposed to damage; Additionally, it facilitates the maintenance of the suppressor.

The ideal is to carry out preventive and/or corrective maintenance that includes tests and studies of Grounding, Lightning Rod, Power Quality and Continuity, with adherence to NOM 001 HEADQUARTERS 2012 and NOM 022 STPS, among others. Some specific points:

1. Check the physical condition of your ground system.
2. Perform a resistance measurement and verify if it complies with regulations applicable in your area.
3. Check the status of your electrical network in search of anomalies or cables burned.
4. Conduct a power quality study to see electrical disturbances in your network and make the best decisions.

As a first part, you must identify the needs, prioritizing the following:

• Electrical circuits.
• Grounding System for transformer or main board.
• Grounding System for IT equipment.
• Determine the level of incidence of annual atmospheric discharges based on with NMX-J-549-ANCE or other regulations in force in each region.
• Determine the need for Transient Surge Suppressors.
• Verify existence of equipotential bonding between the different Systems of Grounding of the site.
• Request Energy Quality studies to identify Bank needs of Capacitors, Harmonic Filters, UPS, Luminaires, among others.
• Perform resistance measurements.
• Take out wiring paths in meters for equipotential bonding.
• Ask the site supervisor if there are interfering pipes or wiring on the marked path.
• Based on needs, verify wiring paths on site to obtain the volumetry of the necessary materials.

Our products, together with good installation, can meet the following Norms, Standards and Recommendations: Note: NOM is Mandatory; NMX is Volunteer.

Our magnetoactive electrodes have a 20 year warranty. If suggests evaluating the type of terrain to verify if it is more appropriate to use steel stainless or copper.

By correcting the power factor, you put the voltage and current in phase, which It means that electrical energy is better used. This way, charges are eliminated. by power factor and it is possible to qualify for bonuses for a good use of the electrical network. Does not apply to single-phase installations and biphasic.

For the correct specification of a lightning rod we will ask you for the following:

• Geographic location of the site where you want to install the lightning rod.
• Do you have a plan with cuts? Or, heights of the building and surroundings (an aerial view of Google Maps is also useful), delimiting the area to protect.
• Type of property: school, hotel, house, hospital, factory, etc.

To manufacture our electrodes, we use 99.9% pure copper; the rest is residual phosphorus that by nature binds to copper, reduced to a minimum percentage.

By purchasing a Total Ground brand product you can receive its guarantee. It's just You need to send us:

• A photographic memory of the installation and measurements, verifying that the Installation was carried out in accordance with our manuals and the regulatory framework applicable.
• Copy of your invoice.

One of our executives will be happy to help you issue it and send it to you.

The most important thing is to know the application:

• Power system: board capacity or voltage, or transformer if they have it.
• Logical Zero (communications racks / sites): capacity of UPS / racks, or number of computers and equipment to be landed.
• Masses (barns, tanks, towers, etc.): location, dimensions and floor plan.

At all times one of our executives can support you for the correct specification according to your needs.

Steps to access the course:

1. Enter the link of the course in which you are interested.
2. Enter corresponding data (full name and email).
3. Accept terms and conditions in the same box.
4. Click on "Register Now".
5. You will receive a reminder email and soon another to access directly to the course.

*** Remember that we can do a webinar exclusively for your company on the topic that is of interest to you.

Lightning rods basically have a tip, a drop cable and a system of physical land. Its main function is to capture the lightning and take it to discharge in a safe place, avoiding damage to people, animals, buildings or equipment.

The tip generates an ascending leader that makes a link between the earth and the cloud, generating the return discharge. The tip receives the discharge, the driver transports the current to the grounding electrode, and it dissipates it — that's why the importance of having lower resistance to 10 ohms and a capacity of dissipation given by the contact area of the buried element.

The design of our electrodes features studs for mechanical terminals or punctureable However, you can opt for soldering with tin or using the innovative Tech-Fussion exothermic welding.

Soldering ensures superior conductivity and reliable sealing for joints permanent. Mechanical connectors offer advantages where resistance to Vibrations and ease of maintenance are key. With Safe-Connector and Tech-Fussion, you carry your connections to the next level.

Being a system that has a dual-function conditioner—guaranteeing the resistivity at low levels and take care of the useful life of the copper—this allows us guarantee our systems for 20 years.

Depending on the amount of current that the electrode can dissipate.

There are numerous differences; We expose some:

• The rods have only an external copper film; Total electrodes Ground are 99.9% copper.
• The contact area of our electrodes is always greater than that of a rod, since they have a larger diameter.
• The installation of the Total Ground electrodes is very simple, not so with the rods.
• The useful life of the rods can be very short compared to a Total electrode Ground.

Ground system: additional to the composite bag and in some sometimes the coupler, you will require connectors (dogs and shoes), a register for review and measure the soil periodically, Antiox to give a long useful life to your connections, in addition to cable and conduit.

Lightning rod: additional to the requirements of the ground system, you will need to determine the implements to set the tip — it can be from just one base, or a base and a mast, and in necessary cases a tower so that the tip reaches the necessary height.

First, the applications to be protected must be separated taking into account the operating characteristics of each one. Depending on the distances you can perform protection in two ways:

• Designate a bar and ground system for each application.
• Use a general ground system and separate the different applications by means of impedance couplers, making a sum of the loads to get the electrode size.

Note: the ground system of a lightning rod cannot be shared, since by regulation An exclusive electrode must be allocated for this application. In any case it is essential to carry out the equipotential union.

The NMX-J-549 gives us the recommended bases according to parameters such as incidence of lightning and the type of site where the installation will take place; additionally, the short circuit current data indicated in the NOM-001-SEDE (updated) Art. 285-6. Remember that the loads Inductive are involved in the generation of transients.

• Elderly dissipation capacity of the current.
• High performance magnetoactive electrodes.
• Greater contact area with the ground, helping to dissipate current and heat heat.
• RCL filter to filter low frequencies.
• Personalized technical support and accompaniment.
• Experience of more than 25 years in the market.
• Easy installation.
• Industry-leading warranties.