Privacy Notice

Last update: January 16, 2026

In Total Ground, with address at Calle Volcán Vesubio #5145, Col. El Colli Urbano, Zapopan, Jalisco, we are committed to the protection of your personal data. This Notice of Privacy explains how we collect, use and protect your information.

1. Personal Data We Collect

To provide you with our services, we may request data such as: full name, email, contact telephone number, company and address. These data are obtained mainly through our contact forms, training registration and newsletter subscription.

2. Purpose of Data Processing

Your data will be used for the following secondary purposes:

• Provide information about our specialized products and services.
• Notify you about changes to our manuals or technical catalogs.
• Manage your participation in CCAD events and certifications.
• Marketing or advertising purposes related to energy quality.

3. Protection of your Information

We implement administrative, technical and physical security measures to protect your data personal against damage, loss, alteration or unauthorized use. Your data will not be shared with third parties without their prior consent, except for the exceptions provided for in the Law.

4. ARCO Rights

You have the right to know what personal data we have about you, what we use it for and the conditions of use that we give them (Access). Likewise, it is your right to request correction of your personal information if it is out of date, inaccurate or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used appropriately (Cancellation); as well as oppose the use of your personal data to specific purposes (Opposition).

5. Consent

By browsing our website and providing your information through our channels of communication, you express your consent to the terms and conditions described in this Privacy Notice.

6. Use of Cookies

Our website uses "cookies" and similar technologies to improve your browsing experience, personalize content, and analyze traffic to our site. Cookies are small text files that are stored on your device when you visit a web page. You can set your browser to reject all or some cookies, or to alert you when websites install or access them; However, if you disable or reject cookies, please note that some parts of this site may become inaccessible or not function properly.